Refund Policy

PackHypeCollective

Effective Date: January 1, 2026

At PackHypeCollective, we take pride in providing authentic, carefully packaged trading card products. Please review our policy below before making a purchase.

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✅ All Sales Final on Sealed Products

All sealed products are final sale and non-returnable.
This includes (but is not limited to):

• Booster packs

• Booster boxes

• Elite Trainer Boxes (ETBs)

• Tins, collections, blisters, and any factory-sealed product

Once sealed product leaves our possession, we cannot accept returns or offer refunds due to the collectible nature of trading cards and the risk of tampering.

 

✅ Singles, Slabs & Opened Products

All single cards, graded cards, and opened products are also final sale.

We do our best to accurately describe condition and authenticity. Please review listings carefully before purchasing.

 

📦 Damaged or Incorrect Orders

We will make it right if:

• You receive the wrong item, or

• Your order arrives damaged in transit

To be eligible for a replacement or refund:

• You must contact us within 48 hours of delivery

• Provide clear photos of:

  • The item

  • The packaging

  • The shipping label

Email us at: contact@packhypecollective.com

Do not discard the item or packaging until we respond.

 

🚫 We Do Not Offer Refunds or Returns For:

• Buyer’s remorse or changed mind

• Pull rates, pack contents, or expected value

• Opened or tampered products

• Minor print defects common in trading cards

• Delays caused by the carrier once the package is marked delivered

 

🔁 Chargebacks & Fraud Protection

Any fraudulent claims or chargebacks are documented with shipping confirmation, photos, and packing records. We reserve the right to refuse service to anyone abusing refund or return policies.

 

📬 Contact

If there is an issue with your order, contact us at:

Email: contact@packhypecollective.com
Business Name: PackHypeCollective

We respond within 1–2 business days.